SATA Drive doesn't show up on t11

Post by **exsmokey** » Mon May 03, 2021 3:23 pm

I have a T11 and have installed a SanDisk 1-TB SSD but the computer doesn't see it at all. The BIOS doesn't show any settings for an added drive. Am I missing something or is the computer defective?

Post by **witt** » Tue May 04, 2021 1:16 am

After adding 2.5SSD to complete, you also need to open Disk Management, brand new SSD needs to create a new disk to be recognized.

Post by **exsmokey** » Tue May 04, 2021 4:18 pm

Disk Management doesn't show the drive at all!

Post by **witt** » Thu May 06, 2021 1:05 am

Do you have other 2.5sata ssd you can try? If you replace the SSD, it cannot be read. I suggest you contact the official after-sales service.

Post by **admin** » Fri May 07, 2021 5:49 am

Hello, this problem is infrequent and requires some testing to judge. Do you have another computer? Can it normally display when connected to this hard disk?

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