GK3 doesn't recognize Dell Monitor U2711

Quick Fix.
Post Reply
netcab
Posts: 2
Joined: Thu Apr 01, 2021 8:54 pm
Been thanked: 1 time

GK3 doesn't recognize Dell Monitor U2711

Post by netcab »

Hi,
just got a new GK3V model, 8GB RAM, 128GB ROM, J4125
just finished to update W10 to the last version (1909 build 18363.1474), but the system is still unable to identify the attached DELL monitor U2711, via HDMI, correctly.
Monitor is identified as generic Plug and Play, limiting screen resolution at 1920x1080, while it is able to support 2560 x 1440, as on my regular PC.

Thanks
User avatar
admin
Site Admin
Site Admin
Posts: 2045
Joined: Mon Mar 16, 2020 9:11 am
Has thanked: 79 times
Been thanked: 46 times

Re: GK3 doesn't recognize Dell Monitor U2711

Post by admin »

Hello, do you mean, can’t adjust the monitor to 2K display?
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.
netcab
Posts: 2
Joined: Thu Apr 01, 2021 8:54 pm
Been thanked: 1 time

Re: GK3 doesn't recognize Dell Monitor U2711

Post by netcab »

I mean windows recognizes it as generic monitor, not as a dell U2711 monitor, limiting max resolution
User avatar
admin
Site Admin
Site Admin
Posts: 2045
Joined: Mon Mar 16, 2020 9:11 am
Has thanked: 79 times
Been thanked: 46 times

Re: GK3 doesn't recognize Dell Monitor U2711

Post by admin »

Hello, we will answer your questions in the mailbox.
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.
Post Reply

Return to “Troubleshooting”