GK3V stuck on the Bios screen

Post by **Sparky2103** » Sun Feb 28, 2021 2:46 pm

Hi,
My GK3V is stuck in Bios mode, can you please let me know how I can resolve this issue.

Thank you

Post by **Gabe** » Sun Feb 28, 2021 9:57 pm

Sparky2103,

Is this something that just occurred, while it was working fine before?

Either way, I would try starting the unit with nothing other than a monitor attached to see if it starts up. Then, if it does, press the power button to engage shutdown and try adding back the things you had attached before, but one by one, starting the unit in between each to try to isolate what may be the problem device. If it doesn't shut down after pressing the power button, press and hold the power button in until the unit shuts off.

Post by **admin** » Mon Mar 01, 2021 5:40 am

Hello, please turn on the computer and press the DEL key. After entering the BIOS, switch to the "BOOT" tab, set the first boot item of "Boot Option #1" to "windows boot manager," and then press F4 to save and exit. If you don't have this option, you need to reinstall the system. Please tell me to check the result.

Post by **CraigGurney** » Fri Mar 19, 2021 11:55 am

My GK3V has similar issues. I was advised by support to set Boot option 1 to "windows boot manager". However there is NO "windows boot manager"
So I was then advised to reinstall the system using the tutorial and the download link. This I have done. I restarted and pushed F7 etc and I am asked to select a boot device. UEFI: myusb, partition 1 displays and when I push "enter" nothing happens
I have tried all 4 USB slots and the same thing - nothing happens

Please can someone help. This is super frustrating. This machine is 2 months old and I'm ready to return it to Amazon where I bought it and go with a more reliable brand!

Post by **admin** » Sat Mar 20, 2021 1:32 am

Hello, CraigGurney. This is due to an unexpected power outage or system update interruption caused by system file damage. The machine cannot find the system correctly, so it enters the interface for selecting the startup item. If you need to reinstall the system, you need to make a system disk. According to our experience, your mistake lies in preparing the system. Please check whether the U disk format is NTFS and the drive letter is Winpe. The copied system files are complete. Looking forward to your reply.

Post by **admin** » Sat Mar 20, 2021 1:34 am

CraigGurney wrote: ↑Fri Mar 19, 2021 11:55 am My GK3V has similar issues. I was advised by support to set Boot option 1 to "windows boot manager". However there is NO "windows boot manager"
So I was then advised to reinstall the system using the tutorial and the download link. This I have done. I restarted and pushed F7 etc and I am asked to select a boot device. UEFI: myusb, partition 1 displays and when I push "enter" nothing happens
I have tried all 4 USB slots and the same thing - nothing happens

Please can someone help. This is super frustrating. This machine is 2 months old and I'm ready to return it to Amazon where I bought it and go with a more reliable brand!

The ability to copy system files indicates the normal operation of the USB interface and the normal operation of the USB flash drive. The problem can be solved by checking the preparations.

Post by **Marco D** » Sat Apr 10, 2021 8:18 pm

i have the same problem i tried to reinstall but it fails.

Post by **Gabe** » Sat Apr 10, 2021 10:59 pm

Marco D,

Make sure in the BIOS (press DEL on startup) that "Windows Boot Manager" is set as the 1st boot device.

Post by **Marco D** » Sat Apr 10, 2021 11:56 pm

Windows Boot Manager does not exist in the BIOS and I cannot select.

Post by **Gabe** » Sun Apr 11, 2021 12:04 am

Marco D,

Oh wow. That's interesting.

When you try to reinstall the system and it fails, does it give you a failure message during the reinstallation process, or is it not until afterwards that you find out that it didn't work?

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