No screen after sleep until switch HDMI port

[stedav99]

Hi

I've recently purchased an AK2. So far it's been great except for one problem. Nothing wakes the screen from standby, sleep, etc. Hitting keys, moving mouse, etc., no result.

If I move the HDMI cable from one port to the other it comes up. The next time it goes to sleep I then have to move the cable back to the other socket and the screen comes back to life.

Any ideas?

Cheers
Steve

[maleko48]

Hi

I've recently purchased an AK2. So far it's been great except for one problem. Nothing wakes the screen from standby, sleep, etc. Hitting keys, moving mouse, etc., no result.

If I move the HDMI cable from one port to the other it comes up. The next time it goes to sleep I then have to move the cable back to the other socket and the screen comes back to life.

Any ideas?

Cheers
Steve

If it were me I would start with Resolution Method 3. If I find the time I may explore how this works on my machine.

https://support.microsoft.com/en-us/top ... OK%20again.

[Gabe]

stedav99,

Are your mouse and keyboard Bluetooth, by chance? The reason I ask is that Bluetooth mice and keyboards can't wake a computer from sleep, as the Bluetooth is deactivated when the unit enters sleep.

[witt]

This method is to set the mouse to wake up the PC

[stedav99]

Hi All

Thanks for all he input so far. For clarification the mouse and keyboard are Logitech Wireless via a 4 port HDMI KVM switch. The 3 other PCs hanging off this switch ( Win10, SuSE & Fedora) all wake perfectly.

On the ACEPC anything remotely connected to mouse / keyboard operation I've disabled 'Allow to sleep' and checked 'Allow to wake'. In power settings I got 'Never sleep' for both Display and Computer.

The only thing that wakes the display is physically moving the HDMI cable from one port to another.

Cheers
Steve

[admin]

Hello, you can try to reinstall the system as a Home version system. This will also solve your problem. If you have ideas, please let me know.