I just received an AK1 last week and started the setup to add to our domain. I left it running Windows update Friday evening and when I came in on Monday morning there was no video. I could not get video after a few reboots and after swapping monitors.
I finally popped the cover open to look for issues and a small chunk of metal dropped out onto the table. The CPU Heatsink had come loose inside the case and now the unit has probably burned up.
There is a very brief flash of red light when I plug it in, but it doesn't power up at all.
AK1 Completely Dead. Heatsink Loose inside
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JHULLIBERGER
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admin
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Re: AK1 Completely Dead. Heatsink Loose inside
Sorry for the impact on your experience. We are very curious about this issue. Can you take a video to let us observe the situation of the PC?
For product damaged, please contact our after-sales mailbox: service@iacepc.com
For product damaged, please contact our after-sales mailbox: service@iacepc.com
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.