AK3 - J4125

[vmercurio]

I'm trying to find Secure Boot in BIOS but can't seem to find it, I'm trying to enable Bitlocker but Secure Boot needs to be enabled for it to work correctly otherwise it prompts for the recovery key every time it's rebooted.

Thanks!

[admin]

Please provide a screenshot so we can help you solve the problem.

[vmercurio]

Please provide a screenshot so we can help you solve the problem.

Hi what screenshot do you need, I'm trying to find the Secure Boot option in BIOS.

[admin]

Can you enter the desktop now? Open the system settings-update and security-restore through the key combination Win + I, click the "restart now" button of "advanced startup," and you will directly enter the advanced startup options after the system restarts. After entering the advanced startup options, select "Troubleshooting" -> "Advanced Options" -> "Startup Settings" -> "Restart", use the number key 4 or the function key F4, and select "Enable Safe Mode".
I hope this tutorial is helpful to you.

[vmercurio]

Can you enter the desktop now? Open the system settings-update and security-restore through the key combination Win + I, click the "restart now" button of "advanced startup," and you will directly enter the advanced startup options after the system restarts. After entering the advanced startup options, select "Troubleshooting" -> "Advanced Options" -> "Startup Settings" -> "Restart", use the number key 4 or the function key F4, and select "Enable Safe Mode".
I hope this tutorial is helpful to you.

Not sure where I said I want to get to "Safe mode" in Windows. I'm trying to get to the "Secure Boot" setting in BIOS, I've attached a picture of what it should look like in BIOS.

[admin]

Are you able to use it normally now?

[vmercurio]

Are you able to use it normally now?

I don't think you understand, the picture I showed was an EXAMPLE of what it should look like, I cannot access "SECURE BOOT" in the BIOS on the AK3, it does not show at all, is this something that is hidden in BIOS?

[Gabe]

vmercurio,

Though I can't speak for the admin, the option being locked down in the BIOS may very well be the case. The BIOS as of late in ACEPC computers have been locked down a good bit compared to what they were before, or at least from what I've seen and read. I believe they've done this to prevent people from adjusting the things that can cause problems if they aren't very versed in doing so.

I don't know if they have an alternate BIOS for the AK3 or a way to unlock the 'Secure Boot' setting, if it's there. Hopefully the admin will better understand that it's 'Secure Boot' that you're looking for and can advise either way.

[admin]

Hello there
Since our machine does not have a TPM chip, this function cannot be enabled under BIOS.

[admin]

And the secure boot is completely different from the TPM encryption function. You may find a solution from other aspects.