Fan is rattling

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babsi
Posts: 3
Joined: Wed May 17, 2023 11:23 am

Fan is rattling

Post by babsi »

Hi!

I have owned the NiPoGi E3B with Ryzen 7430u for 2 days. Unfortunately the fan is rattling a bit, it's very annoying. I wanted to see what was going on, maybe it's touching a cable or something else. But I can't get to the fan and I need help with that, please.
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20250219_200448.jpg (1.78 MiB) Viewed 1221 times
At first I thought I could screw my way through from the bottom, like you can change the RAM and SSD. However, there are only three screws there, these are for Bluetooth and two for the SSD.

Then I found this picture on Amazon:
8cc7f797-4a5d-49eb-b2b3-da94ae80dcb7.__CR0,0,1464,600_PT0_SX1464_V1___.jpg
8cc7f797-4a5d-49eb-b2b3-da94ae80dcb7.__CR0,0,1464,600_PT0_SX1464_V1___.jpg (464.74 KiB) Viewed 1221 times
The cover above the fan looks like it's just plugged in. I pulled lightly, but I can't get it off and I don't want to damage anything. Please give me a tip on how I can expose the fan. The fan always rattles when the PC is under load and you can hear the fan, but also in idle when the CPU temperature is only a little over 40 degrees and you wouldn't otherwise hear the fan, the rattling is always there.

Thanks in advance

bab
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barry777
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Re: Fan is rattling

Post by barry777 »

Thank you for contacting us, we are happy to support you.
This problem may be a fan failure, please provide the purchase order number and a short failure video. Send it to email: barry@minipcunion.com. We look forward to sharing more details with you via email.
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