Hi,
I recently purchased an AceMagic AM18 with an AMD Ryzen 7 8845HS processor. Everything works well except when the computer goes to sleep. Upon waking up, the Wi-Fi stops working, and the network card is no longer detected, as if it’s not powered. I have to restart the computer to get Wi-Fi working again.
Is there a BIOS update or a specific file I should install to fix this issue?
Thank you in advance for your help.
Best regards,
Wi-Fi connectivity issue after waking from sleep mode on AM18
Re: Wi-Fi connectivity issue after waking from sleep mode on AM18
For this issue, we recommend following the steps outlined in the guide below:
How to Prevent WiFi from Turning Off During Sleep Mode
If the issue persists, please provide your purchase order number and send it to our support team at barry@minipcunion.com.
We look forward to assisting you further and providing more detailed information via email.
How to Prevent WiFi from Turning Off During Sleep Mode
If the issue persists, please provide your purchase order number and send it to our support team at barry@minipcunion.com.
We look forward to assisting you further and providing more detailed information via email.