Laptop Not Displaying/Black Screen Troubleshooting Guide

[barry777]

If your laptop screen remains blank or black, follow these steps to identify and resolve the issue:

1. Restart Your Laptop
Sometimes, a simple restart can resolve temporary system glitches. To perform a restart:
- Press and hold the power button for a few seconds to force the laptop to shut down.
- Wait for a few seconds, then press the **power button** again to turn it back on.

Check if the issue is resolved after the restart.

2. Reset the Graphics Driver
If restarting doesn’t work, try resetting your graphics driver. This can restore display-related settings and sometimes fix the black screen issue. Follow these steps:
- Press Windows logo key + Ctrl + Shift + B simultaneously.
- You may hear a beep sound or see a brief flicker on the screen, indicating that the graphics driver has been reset.

Test if the display returns to normal after performing this step.

3. Adjust Screen Brightness
Ensure that your laptop’s screen brightness is not set to the lowest level. Use the keyboard shortcut FN + F6 (or a similar combination depending on your laptop model) to increase the brightness.

4. Connect to an External Monitor
Use an HDMI cable to connect your laptop to an external monitor. This will help determine if the issue lies with the internal display:
- If the external monitor works, the problem may be with the laptop’s internal screen or its connections.

5. Update or Reinstall Graphics Drivers
If the above steps do not resolve the issue, consider updating or reinstalling the graphics driver via Device Manager:
- Open Device Manager by pressing Windows + X and selecting it from the menu.
- Locate and expand Display Adapters.
- Right-click your graphics driver and select Update driver or Uninstall device (then reinstall it from the manufacturer’s website).

Still Not Resolved?
If none of the above steps work, contact your service specialist or retailer for further assistance. They may help diagnose and repair hardware-related issues.