Keyboard problem with Linux distro [solved]

[sbraaa]

I'm trying to install Linux mint on my new ax16 pro laptop but keyboard doesn't work as expected. For every key pressed the character will be printed 8/9 times
I've tried to set rate and delay using Linux utils but this doesn't solve the problem!
To complete distro install I must use external keyboard and then the problem is still present.
This will happened with many Linux distro at their latest version. I've tried Linux mint, Manjaro e elementary os : those distro have keyboard multiptress problem.
Older version (Linux mint 20.3) doesn't have this problem neither windows.
Anyone faced this problem?

[dragonpoo]

I haven't seen this before, but other Mint users have experienced it on different systems. I would check on the settings in Mint, like mentioned here: https://forums.linuxmint.com/viewtopic.php?t=172398

[sbraaa]

Thanks for your reply, unfortunately it doesn't work
changing rate and delay was my first attempt

[dragonpoo]

It may be a difference in the drivers between your older Linux distro and your newer one. Can you check what version they're on?

[sbraaa]

I would do it willingly but this is not simple task : how can I do that?
You mean lsusb command?

[dragonpoo]

A google search tells me lsmod should help. Sadly, I'm not as familiar troubleshooting Linux issues as I am with Windows, so I'm just using similar troubleshooting methods.

[sbraaa]

Solution found!
To make the keyboard works with any linux distro extra kernet param must be added at boot!

So, you must edit grub settings:

Code: Select all

sudo nano /etc/default/grub

and change line

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GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"

in

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GRUB_CMDLINE_LINUX_DEFAULT="quiet splash pnpacpi=off"

then update grub

Code: Select all

sudo update-grub

and reboot
It works like a charm!