Camera not recognised

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toluci67
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Camera not recognised

Post by toluci67 »

Good morning,
I have an Acemagic ax16 that does not recognise the built in camera. It´s like I don´t have any camera on the laptop. it is not showed on the devices list and in any other list. Can someone, please, help me in fixing that?
Many thanks in advance

Tony
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Gabe
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Re: Camera not recognised

Post by Gabe »

I would try downloading the driver pack and see if anything installs to enable the camera using the driver installation instructions shown in the video. You can get them here.

If that doesn't work, I would try reaching out to barry777, a tech for the company, at barry@minipcunion.com.

Edit: I've moved your topic to the AX16 section, leaving a shadow topic in Troubleshooting in place.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
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