return request

[ghjost38]

I would like to return my mini pc but I cannot contact anyone my order number and #ACEEU3122 I have attached an email

[Gabe]

You should contact the place you bought it from. If that's Ace Magic's own website, you can contact them through their support tab.

The email and phone number are also on the contact page.

[ghjost38]

I called the German number ACEMAGIC
Tel: +49 800-182-3803 I always get an answering machine

[Gabe]

If you don't feel comfortable leaving a message, you can reach out to them at service@acemagic.com.

If you've tried that and haven't received a reply, I would directly reach out to barry777, a tech for the company, at barry@minipcunion.com to see if he can help.

[ghjost38]

the problem is that since April 16 I have a message by if a message by

[Gabe]

the problem is that since April 16 I have a message by if a message by

I would try again. I believe your only options are the phone, the email or directly emailing barry777.

[barry777]

We have communicated with the service specialist, please pay attention to check the email.