TPM 2.0 se désactive sans possibilité de le réactiver

User avatar
Gabe
Senior Moderator
Senior Moderator
Posts: 2032
Joined: Fri Apr 17, 2020 1:19 am
Has thanked: 42 times
Been thanked: 116 times

Re: TPM 2.0 se désactive sans possibilité de le réactiver

Post by Gabe »

It's definitely odd, especially with it doing the same thing on all three units, having been there but now missing.

This is the latest...

Screenshot 2024-03-16 at 3.43.37 PM.png
Screenshot 2024-03-16 at 3.43.37 PM.png (21.2 KiB) Viewed 5128 times

I think the 'request' he's referring to is me saying that it's ridiculous that there's no customer service available from Firebat or the parent company.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
I have no connection to ACEMAGIC other than being a customer and long time forum member
moscard
Posts: 16
Joined: Wed Mar 06, 2024 6:13 pm

Re: TPM 2.0 se désactive sans possibilité de le réactiver

Post by moscard »

Merci beaucoup pour vos offerts,
J'ai de nouveau essayé de contacter le revendeur en demandant un accès au fabricant,... Sans succès 😒
User avatar
Gabe
Senior Moderator
Senior Moderator
Posts: 2032
Joined: Fri Apr 17, 2020 1:19 am
Has thanked: 42 times
Been thanked: 116 times

Re: TPM 2.0 se désactive sans possibilité de le réactiver

Post by Gabe »

The latest suggestion was to contact the "Official Firebat Store" on AliExpress.

This is just unreal. I don't blame the seller(s), I blame Firebat themselves. They really dropped the ball when it comes to their practically non existent customer service. SMH.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
I have no connection to ACEMAGIC other than being a customer and long time forum member
moscard
Posts: 16
Joined: Wed Mar 06, 2024 6:13 pm

Re: TPM 2.0 se désactive sans possibilité de le réactiver

Post by moscard »

YEP, je n'achèterai plus de FIREBAT
User avatar
Gabe
Senior Moderator
Senior Moderator
Posts: 2032
Joined: Fri Apr 17, 2020 1:19 am
Has thanked: 42 times
Been thanked: 116 times

Re: TPM 2.0 se désactive sans possibilité de le réactiver

Post by Gabe »

moscard wrote: Mon Mar 18, 2024 7:13 pm YEP, je n'achèterai plus de FIREBAT
Are you outside of the return window?
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK1
I have no connection to ACEMAGIC other than being a customer and long time forum member
moscard
Posts: 16
Joined: Wed Mar 06, 2024 6:13 pm

Re: TPM 2.0 se désactive sans possibilité de le réactiver

Post by moscard »

Malheureusement oui,
Ils ont fonctionnés presque deux semaines, puis j'ai essayé de contacter le support et le temps a passé 😒
moscard
Posts: 16
Joined: Wed Mar 06, 2024 6:13 pm

Re: TPM 2.0 se désactive sans possibilité de le réactiver

Post by moscard »

Je les utiliserai dans le privé, là où on a pas forcément besoin du TPM.
Post Reply

Return to “i5-1135G7/ i5-11320H/i7-11390H (TK11 series)”