Since we currently have very little information, please provide a video/picture of the failure and Amazon order number to barry@minipcunion.com; we look forward to sharing more details with you via email.thomas.zarebczan wrote: ↑Wed Mar 06, 2024 11:57 pm Sorry for the late follow up here. I've done the reinstall, and the problems persist. Continue to get random freezing during usage and when idle. It's unusable in this state. Must be something faulty with the hardware.
How can I start the warranty process to get a replacement device?
Random+often freezing, can't force it to stay awake
Re: Random+often freezing, can't force it to stay awake
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thomas.zarebczan
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Re: Random+often freezing, can't force it to stay awake
Will do, thank you.
I did try re-seating the Ram, still occured a couple hours after.
Right now I'm running memtest86 plus as a final test.
Then I'll reach out regarding the RMA. I'll take a picture/video of it being frozen the next time to submit with it.
I did try re-seating the Ram, still occured a couple hours after.
Right now I'm running memtest86 plus as a final test.
Then I'll reach out regarding the RMA. I'll take a picture/video of it being frozen the next time to submit with it.