Nipogi AMD Ryzen 7 3750 AM06 stuck at bios screen

[LeRoi90]

Hi,

I bought a Nipogi AMD Ryzen 7 3750 AM06 today, and after I turn it on, it opens the BIOS screen and gets stuck there.
I used the optimized BIOS settings but it doesn't work, I set the boot mode to UEFI but it doesn't work, I followed the tutorial for installing the PE system with a U disk but it doesn't find it in the boot mode.
What can I do?
From the BIOS I saw that SATA port are not present can this be the problem?

I attach the pictures

Thanks for the support

[dragonpoo]

Your screenshots appear to be the same image.

Typically, what others are seeing when their system is stuck on the BIOS screen is, the boot device cannot be found. Did you change anything in the BIOS or on the boot drive? Do you have a USB drive you can boot from?

[barry777]

You can refer to the documentation:



If it is determined that there is a hardware failure, please send the purchase order number to barry@minipcunion.com and we will contact you as soon as possible after verification.

[LeRoi90]

Your screenshots appear to be the same image.

Typically, what others are seeing when their system is stuck on the BIOS screen is, the boot device cannot be found. Did you change anything in the BIOS or on the boot drive? Do you have a USB drive you can boot from?

Ciao,

non ho cambiato nulla nel BIOS, il pc è nuovo l'ho semplicemente acceso e fin dal primo invio mi dava questo errore. Ho utilizzato anche due USB pen drive per fare il boot ma non vengono visualizzate (sono riconosciute come collegate ma è come se non leggesse il contenuto al loro interno).

Allego la seconda immagine corretta in cui nel BIOS non il SATA non è presente.

Grazie

[LeRoi90]

You can refer to the documentation:



If it is determined that there is a hardware failure, please send the purchase order number to barry@minipcunion.com and we will contact you as soon as possible after verification.

Ciao,

ho seguito la guida ma il problema rimane. Ho un solo dubbio, il nipogi AMD Ryzen 7 3750 AM06 ha un tasto reset fisico da utilizzare per fare il BIOS discharge?

Comunque il problema potrebbe essere in non rilevamento del SSD? Nel BIOS port0 e port1 SATA are not present

Grazie

[Gabe]

LeRoi90,

In the BIOS, try using F3, which should restore the default settings, then F4 to Save & Exit. This is essentially the same as a CMOS reset.

If this doesn't help, there's likely a system installation that you can try, though I don't believe they have it listed on this forum for this particular model as of yet. I'll contact barry to see if he can provide it if he thinks that's a viable option.

Edit: I now see that restoring the defaults from within the BIOS is already mentioned in the instructions barry gave. Still, I'll contact barry about the OS for this model.

[LeRoi90]

LeRoi90,

In the BIOS, try using F3, which should restore the default settings, then F4 to Save & Exit. This is essentially the same as a CMOS reset.

If this doesn't help, there's likely a system installation that you can try, though I don't believe they have it listed on this forum for this particular model as of yet. I'll contact barry to see if he can provide it if he thinks that's a viable option.

Edit: I now see that restoring the defaults from within the BIOS is already mentioned in the instructions barry gave. Still, I'll contact barry about the OS for this model.

Ciao,

oggi ho riacceso il Nipogi e magicamente ha funzionato, però l'installazione di Windows era già stata eseguito ed ho trovato un account locale configurato...Ho aggiornato il sistema operativo perché il Windows update me ne indicava uno disponibile e dopo l'installazione al riavvio del Nipogi ho avuto di nuovo il problema di restare bloccato nel BIOS.

Non so più che fare

Ciao,
Leroi90

[Gabe]

Leroi90,

I'd still recommend reinstalling the system. I've sent a message to barry. Hopefully I'll hear something back soon, though he may post it here as well.

[barry777]

In response to this situation, we suggest you try the following steps:
1. Reinstall the hard drive, refer to the video:



2. Reinstall the system: AM06 (3750H) system download link:



System installation step tutorial video:



If the above steps are still ineffective, please feedback the results to us in time, we will further assist you in solving the problem.