Bluetooth not working

AMD Ryzen 5 5600U/5800U
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NotSpackJarrow
Posts: 1
Joined: Sat Dec 30, 2023 3:29 am

Bluetooth not working

Post by NotSpackJarrow »

As the title states, my Bluetooth isn't working anymore. I've tried unpairing devices and trying to reconnect them, downloading a driver from Realtek, even uninstalling the driver and shutting the computer down to try and force Windows to install a working one - nothing. This is probably the third time in about a month that this is happened. I'm getting desperate. Any help would be greatly appreciated.
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barry777
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Re: Bluetooth not working

Post by barry777 »

In this case, we recommend you try the following:
1. Uninstall the Bluetooth driver, restart Mini PC, then download and install this driver(WiFi6 8852BE):



2. The problem may be caused by the latest system update. Try to uninstall the latest Windows update;

3. Reinstall the AMR5 system.

If the above steps still do not work, please provide the fault video and Amazon purchase order number and send it to email: barry@minipcunion.com; after verification, we will further assist you in solving the problem.
thebest4411
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Joined: Sun Jan 14, 2024 4:23 am

Re: Bluetooth not working

Post by thebest4411 »

where do i put these files? Once downloaded?
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barry777
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Re: Bluetooth not working

Post by barry777 »

Open Device Manager > Expand [Bluetooth] and double-click to open [Bluetooth Adapter], then select Manual Update to select the above folder.
Hul777
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Joined: Fri Aug 16, 2024 9:09 pm

Re: Bluetooth not working

Post by Hul777 »

I created the account to thank you deeply @Barry
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