AM06PRO microphone not working

AM06 PRO AMD Ryzen 4800U 5600U 5500U 5625U 5560U
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sasasasa
Posts: 4
Joined: Sun Dec 03, 2023 5:26 pm

AM06PRO microphone not working

Post by sasasasa »

Hello all,

Just bought AM06PRO and so far very happy with it.

Anyway, the embedded microphone is seen by the system, but it is simply nor responding as if there is a hardware issue. I am using Ubuntu 22 LTS.

(I am trying to post a picture but to no success)

Image

Can anyone else confirm this problem also? :D I saw that there are different board layouts around the microphone depending on the version.

Many thanks for your help!
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dragonpoo
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Re: AM06PRO microphone not working

Post by dragonpoo »

sasasasa wrote: Sun Dec 03, 2023 5:37 pmAnyway, the embedded microphone is seen by the system, but it is simply nor responding as if there is a hardware issue. I am using Ubuntu 22 LTS.
Most likely, Ubuntu doesn't have the correct driver set up for the Microphone. Are you able to see what driver it is trying to use?
GK3V (J4125/8GB/128GB) | AMR5 (R5 5600U/16GB/512GB NVMe) | JK06 (N5100/8GB/256GB) | AK1Pro (N5105/8GB/256GB) | T8Pro (N5095/8GB/256GB) | AD03 (N95/8GB/256GB) | CK10 (i7-10810U/16GB/512GB) | S1 (N95/16GB/512GB)
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Gabe
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Re: AM06PRO microphone not working

Post by Gabe »

sasasasa wrote: Sun Dec 03, 2023 5:37 pm (I am trying to post a picture but to no success)
You have to add a picture with the Attachment option under the message body while composing a topic or reply.

Capture.PNG
Capture.PNG (55.2 KiB) Viewed 20012 times

Conversely, you can upload the picture to a hosting site, like imgur, then paste the link to it in the topic or reply.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
sasasasa
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Re: AM06PRO microphone not working

Post by sasasasa »

Hi, I have noticed that my previous replies were deleted for some reason. My apologies if I broke the rules.

Where could I find what chipset is on the motherboard? I would start from there and try to install Realtek drivers for that chipset.

Sincerely,
Sasa
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Gabe
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Re: AM06PRO microphone not working

Post by Gabe »

sasasasa wrote: Sun Dec 10, 2023 5:59 pm Hi, I have noticed that my previous replies were deleted for some reason. My apologies if I broke the rules.

Where could I find what chipset is on the motherboard? I would start from there and try to install Realtek drivers for that chipset.

Sincerely,
Sasa
You didn't break any rules. This has happened in a number of places on this forum. I contacted the admin about it and was informed that, while moving to a new server, something 'glitched' and removed not only some replies to topics, but some topics altogether.

They're aware of the problem.

As for the chipset, I haven't a clue. Hopefully the admin, barry or another member who knows can answer.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
sasasasa
Posts: 4
Joined: Sun Dec 03, 2023 5:26 pm

Re: AM06PRO microphone not working

Post by sasasasa »

Gabe wrote: Sun Dec 10, 2023 7:05 pm
sasasasa wrote: Sun Dec 10, 2023 5:59 pm Hi, I have noticed that my previous replies were deleted for some reason. My apologies if I broke the rules.

Where could I find what chipset is on the motherboard? I would start from there and try to install Realtek drivers for that chipset.

Sincerely,
Sasa
You didn't break any rules. This has happened in a number of places on this forum. I contacted the admin about it and was informed that, while moving to a new server, something 'glitched' and removed not only some replies to topics, but some topics altogether.

They're aware of the problem.

As for the chipset, I haven't a clue. Hopefully the admin, barry or another member who knows can answer.
Many thanks, anyway finally to upload a picture how the system sees the microphone.
Screenshot from 2023-12-11 15-04-02.png
Screenshot from 2023-12-11 15-04-02.png (89.95 KiB) Viewed 19480 times
As you can see it sees it as Unitek Y-247A. Will try to find out a bit more about it but so far no solution.
sasasasa
Posts: 4
Joined: Sun Dec 03, 2023 5:26 pm

Re: AM06PRO microphone not working

Post by sasasasa »

So, lets dig into the problem:


lspci -v
Lspci is a command on Unix-like operating systems that print a "list" of detailed information about all buses and PCI devices in the system.

Code: Select all

jevtamagic@jevtamagicryzen:~$ lspci -v 
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne Root Complex
	Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne Root Complex
	Flags: fast devsel

00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne IOMMU
	Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne IOMMU
	Flags: bus master, fast devsel, latency 0, IRQ -2147483648
	Capabilities: <access denied>

00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
	Flags: fast devsel, IOMMU group 0

00:01.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 26, IOMMU group 1
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: [disabled]
	Memory behind bridge: fcf00000-fcffffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 27, IOMMU group 2
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	I/O behind bridge: 0000f000-0000ffff [size=4K]
	Memory behind bridge: fce00000-fcefffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
	Flags: fast devsel, IOMMU group 3

00:02.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 28, IOMMU group 4
	Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
	I/O behind bridge: 0000e000-0000efff [size=4K]
	Memory behind bridge: fcd00000-fcdfffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 29, IOMMU group 5
	Bus: primary=00, secondary=04, subordinate=04, sec-latency=0
	I/O behind bridge: [disabled]
	Memory behind bridge: fc900000-fcbfffff [size=3M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
	Flags: fast devsel, IOMMU group 6

00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 30, IOMMU group 7
	Bus: primary=00, secondary=05, subordinate=05, sec-latency=0
	I/O behind bridge: 0000d000-0000dfff [size=4K]
	Memory behind bridge: fc400000-fc8fffff [size=5M]
	Prefetchable memory behind bridge: 00000000d0000000-00000000e01fffff [size=258M]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0, IRQ 31, IOMMU group 8
	Bus: primary=00, secondary=06, subordinate=06, sec-latency=0
	I/O behind bridge: [disabled]
	Memory behind bridge: fcc00000-fccfffff [size=1M]
	Prefetchable memory behind bridge: [disabled]
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 51)
	Subsystem: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller
	Flags: 66MHz, medium devsel, IOMMU group 9
	Kernel driver in use: piix4_smbus
	Kernel modules: i2c_piix4, sp5100_tco

00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
	Subsystem: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge
	Flags: bus master, 66MHz, medium devsel, latency 0, IOMMU group 9

00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 0
	Flags: fast devsel, IOMMU group 10

00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 1
	Flags: fast devsel, IOMMU group 10

00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 2
	Flags: fast devsel, IOMMU group 10

00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 3
	Flags: fast devsel, IOMMU group 10
	Kernel driver in use: k10temp
	Kernel modules: k10temp

00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 4
	Flags: fast devsel, IOMMU group 10

00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 5
	Flags: fast devsel, IOMMU group 10

00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 6
	Flags: fast devsel, IOMMU group 10

00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 7
	Flags: fast devsel, IOMMU group 10

01:00.0 Non-Volatile memory controller: Silicon Motion, Inc. SM2263EN/SM2263XT SSD Controller (rev 03) (prog-if 02 [NVM Express])
	Subsystem: Silicon Motion, Inc. SM2263EN/SM2263XT SSD Controller
	Flags: bus master, fast devsel, latency 0, IRQ 55, NUMA node 0, IOMMU group 11
	Memory at fcf00000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: nvme
	Kernel modules: nvme

02:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)
	DeviceName: Onboard LAN Brodcom
	Subsystem: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
	Flags: bus master, fast devsel, latency 0, IRQ 24, IOMMU group 12
	I/O ports at f000 [size=256]
	Memory at fce04000 (64-bit, non-prefetchable) [size=4K]
	Memory at fce00000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: r8169
	Kernel modules: r8169

03:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device b852
	Subsystem: Realtek Semiconductor Co., Ltd. Device b852
	Flags: bus master, fast devsel, latency 0, IRQ 78, IOMMU group 13
	I/O ports at e000 [size=256]
	Memory at fcd00000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: rtw89_8852be
	Kernel modules: rtw89_8852be

04:00.0 Ethernet controller: Intel Corporation Device 125c (rev 04)
	Subsystem: Intel Corporation Device 0000
	Flags: bus master, fast devsel, latency 0, IRQ 42, IOMMU group 14
	Memory at fca00000 (32-bit, non-prefetchable) [size=1M]
	Memory at fcb00000 (32-bit, non-prefetchable) [size=16K]
	Expansion ROM at fc900000 [disabled] [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: igc
	Kernel modules: igc

05:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Lucienne (rev c1) (prog-if 00 [VGA controller])
	Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Lucienne
	Flags: bus master, fast devsel, latency 0, IRQ 46, IOMMU group 15
	Memory at d0000000 (64-bit, prefetchable) [size=256M]
	Memory at e0000000 (64-bit, prefetchable) [size=2M]
	I/O ports at d000 [size=256]
	Memory at fc800000 (32-bit, non-prefetchable) [size=512K]
	Capabilities: <access denied>
	Kernel driver in use: amdgpu
	Kernel modules: amdgpu

05:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Renoir Radeon High Definition Audio Controller
	Subsystem: Advanced Micro Devices, Inc. [AMD/ATI] Renoir Radeon High Definition Audio Controller
	Flags: bus master, fast devsel, latency 0, IRQ 76, IOMMU group 16
	Memory at fc8c8000 (32-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

05:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
	Subsystem: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
	Flags: bus master, fast devsel, latency 0, IRQ 71, IOMMU group 17
	Memory at fc700000 (32-bit, non-prefetchable) [size=1M]
	Memory at fc8ce000 (32-bit, non-prefetchable) [size=8K]
	Capabilities: <access denied>
	Kernel driver in use: ccp
	Kernel modules: ccp

05:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1 (prog-if 30 [XHCI])
	Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
	Flags: bus master, fast devsel, latency 0, IRQ 32, IOMMU group 18
	Memory at fc600000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci

05:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1 (prog-if 30 [XHCI])
	Subsystem: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
	Flags: bus master, fast devsel, latency 0, IRQ 46, IOMMU group 19
	Memory at fc500000 (64-bit, non-prefetchable) [size=1M]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd
	Kernel modules: xhci_pci

05:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 01)
	Subsystem: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor
	Flags: bus master, fast devsel, latency 0, IRQ 75, IOMMU group 20
	Memory at fc880000 (32-bit, non-prefetchable) [size=256K]
	Capabilities: <access denied>
	Kernel driver in use: snd_rn_pci_acp3x
	Kernel modules: snd_pci_acp3x, snd_rn_pci_acp3x, snd_pci_acp5x, snd_pci_acp6x, snd_acp_pci, snd_rpl_pci_acp6x, snd_pci_ps, snd_sof_amd_renoir, snd_sof_amd_rembrandt

05:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
	DeviceName: HD Audio Controller
	Subsystem: Realtek Semiconductor Co., Ltd. Family 17h (Models 10h-1fh) HD Audio Controller
	Flags: bus master, fast devsel, latency 0, IRQ 77, IOMMU group 21
	Memory at fc8c0000 (32-bit, non-prefetchable) [size=32K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel
	Kernel modules: snd_hda_intel

05:00.7 Signal processing controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/Renoir Sensor Fusion Hub
	Subsystem: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/Renoir Sensor Fusion Hub
	Flags: fast devsel, IRQ 32, IOMMU group 22
	Memory at fc400000 (32-bit, non-prefetchable) [size=1M]
	Memory at fc8cc000 (32-bit, non-prefetchable) [size=8K]
	Capabilities: <access denied>
	Kernel modules: amd_sfh

06:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81) (prog-if 01 [AHCI 1.0])
	Subsystem: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode]
	Flags: bus master, fast devsel, latency 0, IRQ 43, IOMMU group 23
	Memory at fcc01000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: <access denied>
	Kernel driver in use: ahci
	Kernel modules: ahci

06:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81) (prog-if 01 [AHCI 1.0])
	Subsystem: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode]
	Flags: bus master, fast devsel, latency 0, IRQ 45, IOMMU group 24
	Memory at fcc00000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: <access denied>
	Kernel driver in use: ahci
	Kernel modules: ahci
05:00.6 Audio device: this parameter is using an intel kenrel driver. Most likely the problem.

lspci | grep -i audio

This command shows me the exact audio driver that I have.

Code: Select all

jevtamagic@jevtamagicryzen:~$ lspci | grep -i audio 
05:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Renoir Radeon High Definition Audio Controller
05:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 01)
05:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
Leaving this for reference for now.
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