S1 Bluetooth Problems

[barry777]

This may be due to a faulty wireless module;
It is recommended to contact the seller’s service specialist to handle the problem or contact email: barry@minipcunion.com;
Is the new device you received working properly? We look forward to your feedback.

[Groch]

Hi Barry,
UPDATE: Barry contacted Acemagic service for me, and they now have contacted me for repair/replacement of my defective S1. Thank you for your help Barry.

Previous:
I have sent multiple Emails to service@acemagic.com starting Sunday 11/12 as you suggested, but I have received no reply.

[barry777]

We have communicated with relevant departments, please pay attention to the email. If it has not been handled yet, please contact me via email and I will continue to track this incident.

[d8thstar]

same issue here, wifi on, bluetooth doesnt work. is there a user serviceable module i can replace?

[mad1234]

I am having issues with deteriorated download speeds on wifi using my S1. Is this similar to what you are experiencing?

[mad1234]

Hi Barry,
I have been having problems with my wifi download speed on my S1 as well. I have verified there is not a problem with the router. Could it be the network adapter card or the wifi antenna? I noticed you are able to contact Acemagic directly as I have been unable to get a response from them in the past.

Thanks

[barry777]

It is recommended that you refer to the following video to update the driver.



Download link for the latest WiFi6 driver (Google Drive limits the number of times a non-Google account can download files. If you receive a message that the limit has been reached, please log in to your Google account and try downloading again):



If there is still an abnormality, please send us the purchase order number and specific situation, and we will assist you further.