AM02 R7 3750H not POSTing

AMD Athlon 300U/Ryzen™ 3300U/3500U/3700U/3750H/5700U
Post Reply
Devi
Posts: 8
Joined: Fri Apr 07, 2023 4:11 pm

AM02 R7 3750H not POSTing

Post by Devi »

My AM02 is no longer booting, instead it turns on for a few seconds then powers off. This happened when I hit the computer cause i was getting absolutely pissed, and now it won't power on
AM02(R7-3750H, 16GB RAM, 256GB SSD)
User avatar
Gabe
Senior Moderator
Senior Moderator
Posts: 2032
Joined: Fri Apr 17, 2020 1:19 am
Has thanked: 42 times
Been thanked: 116 times

Re: AM02 R7 3750H not POSTing

Post by Gabe »

Hitting duct work to make it fit sometimes works, but hitting a piece of electronics equipment generally isn't the best way to go.

Try reseating the RAM and SSD. If that doesn't help, try a BIOS discharge. Though they don't have a video for the AM02 that I'm aware of, it's basically the same process as is shown in the following...



Though taking the unit apart will be different than what's shown, the main thing is shorting out the board's battery connectors, as seen at about 2:02 into the video.

If that doesn't help, you can try reinstalling the system, which you can get from the first topic in this section (System and Drivers for the AM02).
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
Devi
Posts: 8
Joined: Fri Apr 07, 2023 4:11 pm

Re: AM02 R7 3750H not POSTing

Post by Devi »

Have tried all those steps, no fix
Also it can't be Windows.
AM02(R7-3750H, 16GB RAM, 256GB SSD)
User avatar
Gabe
Senior Moderator
Senior Moderator
Posts: 2032
Joined: Fri Apr 17, 2020 1:19 am
Has thanked: 42 times
Been thanked: 116 times

Re: AM02 R7 3750H not POSTing

Post by Gabe »

In that case I'd contact the tech at barry@minipcunion.com.
W8 Pro • GK1 • AK3 • AM02 • T6 Pro • AMR5 • GK3 Pro • AD03 • AM06 Pro • T8 Pro • S1 • T8 Plus • CK10 • AK2 Pro
I have no connection to ACEMAGIC other than being a customer and long time forum member
User avatar
barry777
Posts: 1131
Joined: Thu Mar 02, 2023 1:08 am
Has thanked: 35 times
Been thanked: 87 times

Re: AM02 R7 3750H not POSTing

Post by barry777 »

1. If you follow Gabe steps, but still won't boot; please send your fault video and Amazon order number to email: barry@minipcunion.com
2. If you cannot enter the system, please try to install back to the original Windows 11 system to see if it can be used normally.
AM02 system:

Reinstallation system tutorial:
Devi
Posts: 8
Joined: Fri Apr 07, 2023 4:11 pm

Re: AM02 R7 3750H not POSTing

Post by Devi »

So. The issue is fixed, apparently the thermal waste was crusty and was causing my AM02 to overheat
AM02(R7-3750H, 16GB RAM, 256GB SSD)
Post Reply

Return to “AMD Ryzen™ 7 3750H(AM02/PRO)”