There are many reasons for the blue screen, including compatibility issues between software and hardware, or hardware failures.
You can refer to the following methods for troubleshooting:
1. Please confirm whether the error codes of each blue screen are consistent. If they are consistent, you can confirm the blue screen code and conduct a simple investigation through the blue screen code.
2. If the BIOS is used normally and the blue screen appears during system use, you can enter the safe mode of the system to run to see if the machine has a blue screen and determine whether it is related to the installed application program; if the safe mode is normal, then you can judge and install it. related to the application program, you can uninstall the relevant application program in safe mode and reinstall it;
3. Observe the characteristics of the blue screen, whether it is a fixed software or a specific game, so as to narrow the scope of the impact; if a single program will appear a blue screen, it is not ruled out that it is a single compatibility problem of the software;
If the problem occurs while playing a certain game, you need to reinstall the graphics card driver, the game, and the update package and patch of the game before troubleshooting.
4. The software has been ruled out. The system should be considered. After the data is backed up, the system can be reinstalled to rule out the system. In the case of simply installing the system without installing other software, observe whether a blue screen appears.
5. Check whether the temperature of the graphics card and motherboard is normal. If there is a blue screen due to high temperature, you need to check the heat dissipation, especially the heat dissipation of the graphics card. Check whether the fan speed is normal. If the motherboard temperature is high, you can use software to check the CPU temperature. Reinstall the CPU cooler when the power is off.
6. Confirm the memory specifications, and refer to the memory usage recommended in the manual to rule out whether there is a compatibility problem with the memory
7. It is recommended to use as few hardware configurations as possible to run the machine, only connect the CPU, a memory, a graphics card (connected to the monitor), hard disk, and remove all other devices temporarily. In this case, see if there will be a blue screen; if it still appears, basically There are blue screens caused by hardware failures. If it is convenient for cross-testing, cross-testing can be used to finally confirm the faulty device.
Troubleshooting blue screen issues
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