T11 Drivers

Quick Fix.
Post Reply
blahblah
Posts: 1
Joined: Sun Jul 26, 2020 6:33 pm
Been thanked: 1 time

T11 Drivers

Post by blahblah »

Where can I get driver packs or a list of drivers for the T11?
User avatar
admin
Site Admin
Site Admin
Posts: 2045
Joined: Mon Mar 16, 2020 9:11 am
Has thanked: 79 times
Been thanked: 46 times

Re: T11 Drivers

Post by admin »

Please tell me your problem and we will provide you with the best quality solution.
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.
Roy
Posts: 11
Joined: Tue Jun 16, 2020 6:46 am

Re: T11 Drivers

Post by Roy »

USB2 devices not working.
Tried "Update Driver" and "Uninstall Device" for all USB entries in Device Manager, makes no difference only USB3 working.
Require correct drivers for USB2.
Attachments
T11USBDrivers.PNG
T11USBDrivers.PNG (6.1 KiB) Viewed 5113 times
User avatar
admin
Site Admin
Site Admin
Posts: 2045
Joined: Mon Mar 16, 2020 9:11 am
Has thanked: 79 times
Been thanked: 46 times

Re: T11 Drivers

Post by admin »

Please tell me the time of your purchase, so that we can better judge your problem, are the two USB ports not working properly?
In addition, you can try to replace the U disk device.
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.
Roy
Posts: 11
Joined: Tue Jun 16, 2020 6:46 am

Re: T11 Drivers

Post by Roy »

The T11 was purschased on 15th March 2019
The USB3 socket is working fine it's the three USB2 sockets that are the problem.
Each of the USB2 sockets supplies power ok but the software does not recognise any device plugged in. I have tried various USB drives, a keyboard and a video camera. All are recognised on the USB3 socket but not detected on any of the USB2 sockets.
I also notice that my T11 has updated it's self to Windows 10, version 2004. Could this be part of the problem in that Microsoft has removed your USB2 drivers?
Many thanks
User avatar
admin
Site Admin
Site Admin
Posts: 2045
Joined: Mon Mar 16, 2020 9:11 am
Has thanked: 79 times
Been thanked: 46 times

Re: T11 Drivers

Post by admin »

This may be a defect caused by the product hardware, please contact the after-sales mailbox: service@iacepc.com
Thanks for joining the forum fans, we will become friends here. Any suggestions about the forum I am open to hearing.
Post Reply

Return to “Troubleshooting”