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IMG_1007 (Medium).JPEG IMG_1006 (Medium).JPEG The pics show a 2.5 WD drive plugged into a docking station with a 3.0 USB connection. The drive works fine in the docking station, but not when plugged in to the internal bay in the computer. This is why I suggest the computer is not putting out enough...

This morning I tried something new. I took the same hard disk that would not work when plugged in to the bay inside the GK2, and plugged the drive into a hard drive docking station with an external power supply. When I plugged the docking station into the GK2, the drive worked fine. This raises, for...

I did a complete windows reset and that did not help. Earlier, you suggested that maybe the computer power supply could not handle a laptop hard drive. My plan for this machine is to put a 2tb hard drive in it to play music from. It is advertised as being able to use a hard drive up to 2tb, so I nee...

It won't let me initialize. Also it won't run any disk plugged in to a usb port, even with the internal HD removes. gives same error messages

I'll will run a reset, and if that doesn't fix it, I'll contsct sales support.

thanks for you prompt relpies

Here are the screen shots. First I had to look up how to do them. my mini keyboard doesnt have a print screen button

I have a GK2 when I run diskpart, under list disk, it says Disk 0, on line, size 119 gb, free zero, then it says Disk 1, online, 0B, free 0. Under list volume it shws volume 0, windows, ntfs, paertition size 118 gbn healthy, boot volume 1, system, fat32, partition 100 mb, healthy system volume 2 rec...

I just got this from Amazon. I installed a working Western Digital hard drive loaded with music files inside the computer, but it does not come up in windows explorer. the same thing happens when I plug any drive into a USB port. When I check in Device Manager, it shows the drives are working, but I...