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Solved. It was the expansion case the faultive one. With after sales , a new unit solved it. So if your expansion case for hard disk is not recognized in Disk Management tool from Windows, then it is not the Windows faultive, neither the main unit faultive, neither the BIOS faultive, neither the mot...

Hello, i am located in France and i bought a defective AK1 unit too. In Europe, the warranty is 2-years because of EU-laws, despite the manufacturer is telling 1-year or more, even if no extension warranty subscribed. If the manufacturer is not allowing this, then he's not allowed to sell on the EU ...

@admin Thank you ! That's exactly what i needed, to manage it. And it worked as you said, now i have a C: for OS and a D: for data and a "Recovery" partition with no letter assignated, all are inside the same internal storage, the hard drive disk inside my AK1. Edit : no data loss while pr...

Thanks for you all and the replies,

@Gabe :
i already have a Partition Recovery in my internal hard drive (256GB version of the AK1) when it was shipped from amazon.
I didn't mean to create a Recovery, since i saw in my pc one partition is already for that (5-10 GB i forgot the exact size)

Hello, i'm new AK1 user too.

Could this help you by any chance ? viewtopic.php?f=33&t=907&p=3368#p3368
Have a nice day

Hello, This is a suggestion : would it help customers if we try to resize the C: where Windows 10 is pre-installed ? To shrink it , and create free unallocated space. This free unallocated space would be then allocated to create a new partition on internal hard drive (E: ?). And we could put persona...

Hello, My AK1 seems faulty pc too. I try the first day to use the expansion case supplied from the box. And no HDD SATA is showing up in BIOS neither in Disk Management ! Coud any user of AK1 post some screenshots of valid AK1 with Disk Management showing the additional SATA Disk in its expansion ca...

@Rafael Hello, i have an issue with my AK1 too. May i ask you to gently post screenshot(s) of your "Disk Management" with the SATA drive plugged in add-on expansion case showing on it ? Mine seems faulty, because can't make Windows 2004 recognized it and since it's the default version i ca...

Thanks all for the replies. @admin Thank you for reading my post and replied. 1) the HDD SATA in expansion case thru USB-C connector is not working on my AK1 out-of-the-box . I joined the HWInfo full report. Is there a solution we can try ? Do you have a AK1 at your office and could show me a screen...

Hello, I received today my AK1 just purchased in March 2021 on official shop of ACEPC on amazon (AK1-8GB+256GB here ). It came with installed preactivated Windows 10 professional in version 2004 released in first semester of 2020. I am trying to use the ' expansion case ' to add a HDD SATA. And it f...