Best Minipc Forum

Hello I am still awaiting a reply as I need to get this resolved ASAP so my daughter has a PC for home schooling. If I dont get a reply in the next few hours I will return the unit and order another. If I order another from your brand what are the chances it also has the same problem? I see a LOT of...

OK

Then why dont I just return it and get a new PC?
I want the internal SSD to work so I still have a slot for an additional SATA SSD if I need one.

I can order a new PC and return the faulty one today

T

Hello

So will this replace the internal SSD on the motherboard?
Or are you saying it will go in the upgrade socket?

Will you service people know I get this for free?

Ted

Hello SO you will send me a free 500G replacement drive which I can put in the PC? Or is this additional to the existing one which you have a solution for me to fix? I cant see what I need to do from your page supplied - I have already tried a reinstall. If you are sending a replacement disk how fas...

Hello Here is a screen shot of when the installation fails and also a shot when I have break into the command line and run DISKPART to list what disks are available. Only the USB disk WINPE is available - not the internal SSD Please give me feedback ASAP and say if there is ANYTHING I can do to chec...

Hello This is just going around in circles. When the installation failed I control-C into the temporary DOS Ram Disk created and executed dispart directly. It only finds the USB disk - not the built in SSD. I opened and read the installation command file that was executed and it is having problems c...

OK I created the USB stick and proceeded with the process but the script encountered and error and stopped. It said it could not find a disk. I decided to run the same stick process on another AcePC I have here (my Son's) and it went through without a problem. So this suggests to me it is a hardware...

OK After a lot of trouble I borrowed another PC to create the USB image. The only other one I have is one of yours which has also failed - and I have buy the new one to replace it. I have followed the instructions and the script executes for a while but it then fails saying it cannot find volume WIN...

Hello Are you kidding me? You expect the end user to follow a process to re-install windows? By downloading a 6.8Gb file off a Google Drive? And the file cant be virus checked? Could your mother do this? I purchased this PC as I had to return another AcePC model due to failure. My daughter needs a r...

I have exactly the same issue from a new AK3 straight out of the box from Amazon. You must be joking when you say we need to go through a Windows install to get it going! What the heck would a normal non-tech user do? I purchased this PC in good faith with the expectation it would just plug and play...