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That's highly unusual for nothing to be logged; what were the last entries found before the system crash? And you mentioned nothing found in the Windows Event logs, but you're running Linux, so how were you checking Windows? I reinstalled windows 11 to test the system stability. Anyway product retu...

Unfortunately, nothing is logged on files before the crash (nothing shown either with dmesg -w)

The ak1 with windows 11 keeps freezing/crashing after a few hours in idle state

Nothing to see either in the windows event log.

So, with Windows reinstalled, it's more stable but it didn't pass the night. HDMI output is a distorted image, no response to keyboard, no network response...

I didn't use the original OS, since it was a Windows Home preinstalled, not usable for me (no remote desktop, no hyper-v ...)

Just got my NiPoGi AK1 Plus 16Go DDR4 512Go, with Ubuntu 24.04 installed, but the system just keeps crashing and rebooting (from a few seconds after boot to max 1 hour)

Is there some tweaks or driver issue or I have to return the defective product ?

Regards,