Search found 4 matches

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Wed May 22, 2024 10:44 am
Forum: AMD Ryzen™5 5600U(AMR5) 5800U
Topic: AMD Ryzen Warranty not honored?
Replies: 11
Views: 7248

Re: AMD Ryzen Warranty not honored?

Department3, can you please include a link to the specific product you purchased on Amazon? I believe the AMR5 is one of the brands supported in these forums, unless there's a different vendor selling them. I encountered a problem with the SSD going out on my AMR5, purchased off Amazon, and was abl...
by
Wed May 22, 2024 10:42 am
Forum: AMD Ryzen™5 5600U(AMR5) 5800U
Topic: AMD Ryzen Warranty not honored?
Replies: 11
Views: 7248

Re: AMD Ryzen Warranty not honored?

Update: Barry wrote back and offered another suggestion that he didn't the first time. (The first time, he just said contact Amazon). I'm skeptical, because it seems to involve sending the PC to a shady address in Germany, and other users have complained online that they were scammed this way...but ...
by
Tue May 21, 2024 12:30 pm
Forum: AMD Ryzen™5 5600U(AMR5) 5800U
Topic: AMD Ryzen Warranty not honored?
Replies: 11
Views: 7248

Re: AMD Ryzen Warranty not honored?

Hi Gabe: Thanks for your help. Unfortunately, they claim they do NOT honor warranties from Amazon. They told us to email a different email address...which is the same email address we emailed. Further, I emailed Barry; he read nothing I wrote, and did not view the video I sent...he just told me to t...
by
Fri May 17, 2024 3:56 pm
Forum: AMD Ryzen™5 5600U(AMR5) 5800U
Topic: AMD Ryzen Warranty not honored?
Replies: 11
Views: 7248

AMD Ryzen Warranty not honored?

Acemagician's website says they honor warranties if the computer was bought at the "official store". Does this mean they don't honor the warranty if you buy it on Amazon? My teenage son bought the Ryzen Mini PC, AMD Ryzen 7 5800U 16GB DDR4 512GB NVME SSD Mini Desktop Computer 8-9 months ag...

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