Search found 4 matches

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Wed Feb 14, 2024 7:48 pm
Forum: AMD Ryzen™ 5 5600U(AM06 AM07 &PRO Series)
Topic: Pc stuck booting to bios
Replies: 8
Views: 6853

Re: Pc stuck booting to bios

Thanks! Will take a look this weekend. Opted to do an amazon defective item return since there's no point in spending more money to get it repaired. Now the biggest concern is if there's a way to ensure the hard drive is formatted, amazon customer support says they do, but who knows what really happ...
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Wed Feb 07, 2024 4:44 pm
Forum: AMD Ryzen™ 5 5600U(AM06 AM07 &PRO Series)
Topic: Pc stuck booting to bios
Replies: 8
Views: 6853

Re: Pc stuck booting to bios

Thanks I’ll walk them through resetting the bios over the weekend. Can’t we tell if storage is properly connected via the bios? Does anyone have a screenshot of what the regular bios did boot screen is? I am sure they wouldn’t be able to reseat storage or do a system install. I could have them ship ...
by
Mon Feb 05, 2024 5:24 pm
Forum: AMD Ryzen™ 5 5600U(AM06 AM07 &PRO Series)
Topic: Pc stuck booting to bios
Replies: 8
Views: 6853

Re: Pc stuck booting to bios

Oh, I do have rdp installed and configured, so if they can get past the bios and into windows I could run a backup remotely. Any ideas?
by
Mon Feb 05, 2024 5:12 pm
Forum: AMD Ryzen™ 5 5600U(AM06 AM07 &PRO Series)
Topic: Pc stuck booting to bios
Replies: 8
Views: 6853

Pc stuck booting to bios

When visiting my in-laws I replaced their old computer with an AM07 and transferred all the data. Everything worked, but now less than a month later their pc is stuck booting to the bios. They’re in another country, don’t speak English, are not computer people, and live fairly remote so I can only p...

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