I have not receieved a reply for a week. Please let your team know to contact me.admin wrote: ↑Tue Apr 13, 2021 2:15 am Hello, this may be a problem with the Wifi motherboard. Thank you for your explanation. This allowed us to confirm the problem. Please contact our after-sales mailbox: service@iacepc.com.
Search found 3 matches
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- Mon Apr 19, 2021 12:09 pm
- Forum: Troubleshooting
- Topic: CK2 Crashing and hardware issues PCIe and WiFi compaltibility
- Replies: 6
- Views: 3070
Re: CK2 Crashing and hardware issues PCIe and WiFi compaltibility
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- Fri Apr 09, 2021 8:03 pm
- Forum: Troubleshooting
- Topic: CK2 Crashing and hardware issues PCIe and WiFi compaltibility
- Replies: 6
- Views: 3070
Re: CK2 Crashing and hardware issues PCIe and WiFi compaltibility
There is no further information to provide. The original post provides all information needed to determine the problem and cause. The event log is the only source of information to determine the unpredictable and unstable performance of your device that bluescreens. Please review the original post b...
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- Tue Mar 23, 2021 7:18 pm
- Forum: Troubleshooting
- Topic: CK2 Crashing and hardware issues PCIe and WiFi compaltibility
- Replies: 6
- Views: 3070
CK2 Crashing and hardware issues PCIe and WiFi compaltibility
I have a CK2 and it is having issues when the WiFi adapter is enabled. It logs as a WHEA-logger entry and shows this is a the issue in the log entry: Device Name: Mobile 6th/7th Generation Intel(R) Processor Family I/O PCI Express Root Port #6 - 9D15 Hardware ID: PCI\VEN_8086&DEV_9D15&SUBSYS...