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I've tried connecting several different bluetooth headphones and speakers to my AK2, but the signal is extremely weak. The connection is garbled when only 3-4 feet away, and even not 100% if I move the speaker or headphones within inches. I've checked and resintalled all the drivers and they're curr...

SUCCESS! I've confirmed the internal 128GB SSD (ROM) had failed by replacing it with the new one, then the system was able to boot from a USB thumb drive and load the system image from the link you provided. After the image was loaded and the system was powered down, I removed the USB thumb drive, p...

I completed the discharge procedure, but all that did was crumble the battery connector. :evil: lol and had the same error messages when I tried the re-imaging again. I realized though that the ROM is just an M.2 SSD and it's replaceable, so I ordered one of these to replace it: https://www.amazon.c...

I downloaded the image, created the USB drive and booted from it. After this step: "DiskPart succeeded in cleaning the disk." ...I got this error: "DiskPart has encountered an error: The request could not be performed because of an I/O device error." "See the System Event Lo...

I've been running Windows 10 on my AK2 from the internal storage since it's initial setup last year - no other drives are installed. After a recent power-on, the AK2 boots directly into the Aptio Setup Utility, and won't boot from the internal storage. I have reset the BIOS to factory defaults and t...