Best Minipc Forum

I just resolved this though Amazon, they are replacing the unit.

So I need a 128g flash drive? Please answer

Does the current OS need to be removed, because of the corrupt files, or is it removed in the new install? Please answer

Or

Can I just new a new replacement computer and skip this. which would be the best solution? please answer

Could you phone me 831-239-4874 that would be best. I'm in Pacific time zone. The first step of the install involves a flash drive??

I tried to follow the video instructions, I need hands on help.

Is Admin in today?
I don't want to reload OS 2004 until I have guidance.

Do I have to delete the current OS?

I keep getting Windows Stopcode errors and Memory error, contact manufacturer. How do I get help, unit is only 3 months old