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I bought the GK1 on May 12, 2020 and I am experiencing the same problem. I tried three different ssd’s and two hdd’s, which were formatted on a different computer. The mini pc won’t recognize any of the ssd’s or hdd’s. They only work and are recognized when I plug a sata to usb cable and make them ...

admin wrote: ↑Wed May 27, 2020 8:18 am Can you try to replace another hard drive, it may be due to poor contact caused by the hard drive, if not, we will replace a new base for you.

Hi,
I also tried with another HD, but the problem is the same, unfortunately I don't know what else to do.

If the hard disk box has been specified, or if it is unstable, the hard disk can be read in a while, and the hard disk cannot be read in a while. You can replace a hard disk box. Are you sure you have set up a hard disk partition? the hd box set is the one integrated in the ak1, in the lower part o...

admin wrote: ↑Mon May 25, 2020 6:34 am Please tell me what your model is?

AK1

The fixed disk needs to be inserted tightly, because there are often cases where the problem of the interface cannot be identified. You can use a little more force during the operation to let the hard disk be firmly fixed. Sorry, but the hard disk be firmly fixed, i don't move the pc, only turn off...

The fixed disk needs to be inserted tightly, because there are often cases where the problem of the interface cannot be identified. You can use a little more force during the operation to let the hard disk be firmly fixed. Sorry, but the hard disk be firmly fixed, i don't move the pc, only turn off...

I added an SSD HD in the slot provided, I configured it as an additional drive in Winwows. But when rebooting the PC the disk is not always visible, I am forced to turn off, remove the expansion, reassemble it and turn on the PC. Doing so sometimes the disk as if by magic reappears. Is it a hardware...

admin wrote: ↑Thu May 21, 2020 7:49 am After booting, press the DEL key. After entering the BIOS, use the arrow keys to move to the boot tab, select boot # 1, set the first boot item to: windows 10, and then press F4 to save and exit.1.png

I already have that parameter configured

Please take a picture of the BIOS in the main interface and let me see which version of the BIOS your mini PC has. My Bios is core version 5.12 img in attach Not this, I want to see the BIOS, Build Date and Time under the main interface Core version 5.12 Compliancy UEFI 2.5: PI 1.4 Bios Version 1.0...

admin wrote: ↑Mon Apr 27, 2020 1:43 am Please take a picture of the BIOS in the main interface and let me see which version of the BIOS your mini PC has.

My Bios is core version 5.12 img in attach