Search found 3 matches

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Sat Nov 14, 2020 3:59 pm
Forum: Troubleshooting
Topic: AK3 Windows Reset Issue
Replies: 6
Views: 3267

Re: AK3 Windows Reset Issue

Hi, I managed to reinstall Windows using the file provided. Once it was reinstalled, I attempted to install the Windows Updates one by one, but ran into the same problem when trying to install cumulative update KB4586781. This exhibited exactly the same issue as before, freezing at 44% progress befo...
by
Sat Nov 14, 2020 10:49 am
Forum: Troubleshooting
Topic: AK3 Windows Reset Issue
Replies: 6
Views: 3267

Re: AK3 Windows Reset Issue

Thanks, I will try this. I can see that the file has "AK1" in the filename, can you confirm that it will work for the AK3 machine as well?
by
Sat Nov 14, 2020 10:24 am
Forum: Troubleshooting
Topic: AK3 Windows Reset Issue
Replies: 6
Views: 3267

AK3 Windows Reset Issue

Hi, On receipt of the AK3 I downloaded Windows updates, which required a restart. On restart, the installation of Windows updates reached 44% before I got a different blue screen which says "Your PC ran into a problem and needs to restart". This happened in a loop and would not progress. A...

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